Privacy Policy
This Privacy Policy sets out the basis on which we will process any personal information that High Country Roto-Rooter collects from you, or that you provide to us.
Information that we may collect from you
We may collect and process personal information about you in relation to this website, including:
- information that you provide by filling in forms on this website;
- if you contact us, we may keep a record of your contact (in whatever form; i.e. correspondence, telephone audio recording, voicemail); and
- details of your visits to this website including, but not limited to, traffic data, location data, weblogs, and other communication data.
Use of personal information
We process personal information about you in relation to this website for the purposes of:
- providing you with our services;
- improving customer service levels;
- keeping a record of your requests;
- dealing with your inquiries and requests;
- providing you with information, products, or services that you request from us.
Marketing
You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes.
Cookies
We use cookies (small files which remember a user’s electronic device) to help improve this website in a variety of different ways. Any information automatically retrieved from visitors to our website, such as browsing patterns, will only be used in aggregate form (so that no individual users are identified). If you wish to deny the use and saving of cookies from this website on to your computer’s hard drive, then you should take necessary steps within your web browser’s security settings to block all cookies from this website and its external serving vendors.
Disclosure of your information
We will only disclose personal information: to successors in title to our business; to any of our affiliated entities; to suppliers and external agencies that we engage to process information on our and your behalf; to third parties (including, but not limited to, insurers, brokers, auditors, and other professional advisors); and where disclosure is required by law or any regulatory authority, all as reasonably required for the purposes set out in this Privacy Policy.
The Internet
Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of information on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way. The transmission of information via the Internet is not completely secure. Although we do our best to protect personal information, we cannot guarantee the security of your information transmitted to this website; any transmission is at your own risk.
This website may, from time to time, contain links to other websites, which are outside of our control and are not covered by this Privacy Policy. We do not accept any responsibility or liability for other sites’ privacy policies. If you access other websites using the links provided, please check their policies before submitting any personal information.
Access to Information
You have a right to access personal information that we hold about you or to obtain a copy of it. Any access request may be subject to a fee (not to exceed $20) towards our costs in providing you with details of the information that we hold about you. We may ask you to verify your identity and for more information about your request. To obtain a copy of the personal information that we hold about you, please contact us via our contact form.
Changes to our Privacy Policy
We will post any material changes that we may make to our Privacy Policy in the future on this page and, where appropriate, we will notify you of the change by email.
Contact
If you have any requests or queries concerning your personal information or any queries with regard to our practices, please contact us via our contact form.